TERMS OF USE & POLICY

 

INTRODUCTION

 

All these terms apply throughout  this whole website,
communications and transactions, so the use of this
e-shop presuposes your unconditional acceptance.
Should you not agree with any of these terms,
please do not use this website.

We are a client-centered company and it is our basic principle to carry out any cooperation with you, always within a framework of good faith and reciprocity. For this purpose we believe it is important to let you know in general, our policy and the terms and conditions on which our cooperation and agreements are based .

All these terms apply throughout  this whole website, communications and transactions, and any of the orderer’s general terms which may deviate from or contradict any of the hereunder terms is not applicable. In any case, any deviation from the herein terms and conditions must have our written consent. In general, the use of this e-shop and any transaction done through it, as well as any communication associated with it,  presupposes your unconditional acceptance of all the underlying terms and conditions.  Should you not agree with any of the below stated terms, please do not use this web-site.

 

 

GENERAL LIABILITY LIMITATION

 

All information presented throughout this e-shop is based
on manufacturers' information and therefore subject to changes
or mistakes. We disclaim any resposibity for any kind of damages
caused from visiting and using this website, as this is done
exclusively with your own free will and responsibility.
Any possible legal invalidity of any of these terms, doesn't affect
the rest. Statutory law will replace any invalidity or loophole.

All information presented in each article is taken from manufacturers catalogs, leaflets, pricelists, advertising and promotional material, and consequently are subject to discontinuations, to mistakes or to changes without prior warning. The same is valid for the present text, which can be changed at any time with a new post. 
E-lucehabitat will not be responsible for any production ceases, changes, alterations or mistakes. Please consult the manufacturers websites for more up to the minute information.

Furthermore, given the nature, the volume and complexity of Internet, under any circumstances, including negligence, e-lucehabitat cannot be liable for any damages caused to any visitor/user of its pages, services, choices, advises and contents, as he/she is considered to use this e-shop, following his/hers own initiative and free will and with his/her own responsibility. The contents of this e-shop are offered exactly “as they are” and with no guarantee declared or concluded in any way. The contents and the information in this e-shop are an offer for the visitor/user of this website as well an offer to the community of Internet users, and they cannot in any case be understood as the only valid information and/or advise, they are not obligatory, nor they imply any hidden messages to do or not to do.
Everything is up to your own free will and decision. We carefully collect, choose, process and present all the content of this e-shop with the intension to offer you the best of everything at affordable prices. Nevertheless, despite that we do our best, we cannot  in any case guarantee for its total completeness, perfection, adequacy and suitability to your needs as well as the absence of mistakes.    

Should any of the herein stated terms and conditions becomes for any reason, totally or partly, legally invalid, the validity of the rest remains unaffected. The statutory law will replace the invalid term, and as well as will complement any unforeseen loophole, whatsoever.

You can copy and save in electronic form or print these terms and conditions for personal use.

 

 

ABOUT US and YOU

 

Who WE are, where you can find us, how you can contact us.
YOU as clients are distiguished to  CONSUMERS (B2C)
and SUPPLIERS-TRADERS (B2B).


This website (e-shop, webstore etc) is owned and operated by the firm:

luceHabitat  PANAGIOTIS MATHIOS

Showroom: 4-6 Formionos st 11634 ATHENS (Caravel) GR

                  VAT No 146995333  DOY Byrona GEN.COMMERCIAL REG. No:009474401000      

                  Mo,We,Sa: 10:30-15:30  Tw,Th,Fr: 10:30-20:30 & 17:30-20:30 (local time) EEST

                  Contact:   Tel.  0030-210-7258890…91

                  e-mail: [email protected]

You can use Time Converter Zone at  www.timeanddate.com  for Europe/Athens  EEST

www .e-lucehabitat.gr is a registered-certified e-shop at the Consumer’s Attorney General Secretariat of GR MINISTRY FOR GROWTH & COMPETITIVENESS,
Suppliers Registry No 1166/13. 

 

Whoever visits this e-shop is a potential “client”(customer).

Clients are distinguished to:

a)    CONSUMERS i.e. individual natural persons who buy for their own personal use
       (consumption) as final consumers. (B2C=business to consumer transaction)

b)    TRADERS-SUPPLIERS i.e. all other types of clients who buy for professional-
          commercial purposes in order to supply, resell or incorporate in projects etc
        e.g.(indicatively) merchants, electricians, organisms, institutions,  professionals,
        architects, civil engineers, decorators, practitioners, technical offices, etc.
        (B2B=business to business transaction)    

The distinction is necessary for the potential initiation of the right of renunciation(withdrawal)

 

LEGAL TRANSACTION-DISCLAIMER

 

To make a legal transaction you must have legal capacity:
1) As Consumer you must be over 18 years old,
2) As Supplier-Trader you must be duly authorized to
     purchase and make the payment.
We will not be liable for any faulty, mistaken or fake data they
might be declared during purchase and payment.

You do not have the obligation to register with us, in order to visit and have access in 98% of the contents of this web-site. The rest 2% is reserved for registered members and can be only accessed by the use of a username and password.

Acting as a consumer, you must have legal capacity ( be over eighteen 18 years old) to be able to make a legal transaction and payment i.e. to purchase from our e-shop.

Acting as a trader-supplier, you must have legal authorization to represent a company or organization, in case you pay and buy on the account of a firm or corporation or institution, whatever.

E-lucehabitat will not accept any responsibility for any faulty, mistaken or fake data they might be declared while purchasing and paying—since it is impossible to verify their validity when declared-- and will not accept cancelation and refund a transaction, on the grounds that the person who submitted it and made the payment was unauthorized, or underage, but still had access to other people’s bank accounts or cards and mainly access to personal passwords and usernames.

 

 

CARD HOLDER'S RESPONSIBILITY

 

It is the card holder's resposibility to keep cards, confidential
data & accounts, safe and away from possible misusers.
We will not accept any responsibity for any fraudulent use
of your cards or accounts.

Please take care of your personal or corporate credit or debit cards as well as personal access information, passwords etc. There is always a possibility for a fraudulent use. We strongly believe that it is the card holder’s exclusive responsibility and care to keep his cards and accounts safe and away from possible misusers (kids, juveniles, disloyal employees, frustrated spouses, malignant in-laws etc.).

On the other hand, if the card is stolen an immediate acknowledgement to the bank and simultaneous inspection of your card’s account, will stop any transaction on the spot. Furthermore, we don’t  really believe that any thief would use a stolen card to risk a purchase over the internet, as the declared consignee’s address will be easily traced by the police.(and we don’t deliver to parcel collect points).

So please make sure that you and only you, have access to your cards, and always keep a frequent track on your card’s account for …unexplained queer transactions… Should you discover any peculiar transactions please take all necessary action and notify all involved parties immediately.

lucehabitat will not accept any liability for any fraudulent use of your cards or accounts, whatsoever.

 

 

 

CONTRACTUAL RELATIONSHIP-BINDING CONTRACT-ORDER CONFIRMATION  

 

Official languages are Greek or English.
The contractual relationship becomes binding for each party
and concluded after:
a) The deposit & reception of your payment (your part)
b) Shipment of goods or e-mail an order confirmation (our part)

The official languages in our contractual relationship are Greek or English.
All the information quoted and the presentation of products in our  e-shop are not legally binding but just a mere informative invitation to buy.

If you decide to buy, your purchase is concluded when you make the payment. At this moment you are placing (accepting and submitting) a binding order. The date you submit the payment is considered to be the purchase date. This concludes your part of the contractual relationship.

Upon  reception of your order, it will automatically be given an ID number, and it will be acknowledged to you by return e-mail.( yet this is NOT acceptance or an order confirmation). After we have received your payment, we will check availability and accordingly accept your order i.e. conclude our part of the contractual relationship, either by shipping the goods--if ready in stock-- or, --if they must be ordered-- by sending you an e-mail with an order confirmation and other delivery details.

Consequently, an order shall be deemed mutually binding, and the contract concluded, only after:

a) the deposit and reception of payment have been done along with your  acceptance of all conditions described in the present text and b) after we have concluded the contract either by dispatching the goods or by transmitting you a binding order confirmation.

In case of foreseen non-availability for long or even inability, for any reason, to deliver you the ordered goods, you will be immediately notified and asked to decide, whether you want to wait or change your order or withdraw, whatever, and if you withdraw we will fully refund you at no cost.

 

 

 

METHODS OF PAYMENT

Payments can be effected by:

1) Debit, Credit, Prepaid or Virtual Prepaid card

2) Deposit, money-swift or wire transfer to our bank account.

Depending on which is more convenient for You, you can make payment with any of the below listed methods (please choose the way during the procedure "Completion of Purchase")

1)  Payment with Debit, Credit, Prepaid or Virtual Prepaid card.

Accepted cards are  VISA, VISA ELECTRON, MAESTRO, MASTERCARD or AMERICAN EXPRESS

Debit card is any CASH CARD connected with your bank's account, and allows you to make transactions via ATM's instead of cash. The whole amount of your payment will be charged to your account immediately. 
Credit card is a card that gives you credit up to a limit, and the payment will be charged to your card's account to be settled either next month, or whenever if you use amortization by minimum deposits. 
Prepaid is a card issued by a bank, after you have prepaid (charge it) any amount usually the amount equal to the purchase you intend to make. It is used instead of cash, and is a very safe way of payment (anywhere and the Internet too), because you do not run the risk of a theft or a fraudulent use of your finacial data, as there are no more money in it to be charged. If you want to make a new purchase, you prepay again (recharge it) at the bank and so on. Each time the payment is settled by deducting the relevant amount from the each time prepaid residual balance .

Virtual prepaid  is a card with no plastic, that you issue in your computer if you have e-banking and it is supported by your bank (it is a rather new way of payments not supported by all banks yet). It is used only for payments over the Internet, and is the most safe method, because each time you want to make a purchase, you do not have to declare your personal financial data, but instead you issue and declare a new virtual prepaid card, which cannot be used again. 

2) Payment with deposit, money swift or wire-transfer to our bank account.

You may choose among 2 banks: ALPHA BANK & PIRAEUS BANK

Account numbers,  ΙΒΑΝ  and SWIFT BIC CODE listed at the end

Payment can be effectuated by the following ways:

a) At a bank's counter  Deposit or wire-transfer done personally at a bank's counter.

Attention  this way may involve expenses for you. Please ask the bank a priori to avoid any surprise, because paying by this method you must cover both banks' expenses (transfering and receiving).
Please scan and send by e-mail the deposit documentation (with the purchase ID) or fax it to +302107258892. 

b) By e-banking Deposit or money transfer through the Internet.

It is the best and less expensive way to pay. Expense charges are negligible, especially between Eurozone countries, when for SEPA transfers the expenses are SHARED about € 3,00-6,00 for each party for transactions up to €12000,00.

Please check the relevant point, to make sure that expenses will be SHARED. In any case please consult your bank as well.

You can easily save or print and send by e-mail the deposit documentation (with the purchase ID)

BANKS  DATA

---

  

   

ΙΒΑΝ: GR3701403220322002002006400

SWIFT BIC CODE:  CRBAGRAAXXX

  

 

IBAN: GR2101721800005180093340546

SWIFT BIC CODE:  PIRBGRAA

 

  

PRICES – DISCOUNTS- PROMOTIONS

All prices include the legal VAT. Prices do not include bulbs (unless included by the manufacturer).

We follow the pricelists of manufacturers. Our prices are more or less discounted depending on each manufacturer pricing policy. 

For each item you can see two prices:
 - THE STRIKED i.e. the recommended manufacturer's  retail pricelist (incl VAT)
 - THE RED i.e.our offered discounted price at which you can aquire  the item.(incl VAT)

--Extra quantity discounts are offered (additionally and on the total amount) as follows:

2% if you exceed the purchase amount of € 1.000,00  (including VAT)

3% if you exceed the purchase amount of € 2.000,00  (including VAT)

4% if you exceed the purchase amount of € 3.000,00  (including VAT)

5% if you exceed the purchase amount of € 5.000,00  (including VAT)

7% if you exceed the purchase amount of € 8.000,00  (including VAT)

The above quantity discounts are quite significant  if you take into consideration

 that our  e-shop offers some single items exceeding  € 8.000,00 !(chandeliers,

collector’s items, big luminaires etc.).

These discounts are calculated automatically in your basket.

 

--Free shipping is also offered when you exceed the purchase amount of  € 300,00  in Greece, or € 400,00 in most EU and other countries. Please consult the section with the shipping costs details. In any case please contact us directly (e-mail or phone) and we will inform you accordingly.

 

--Considerably big discounts are offered for products in “Special Offers” area. In that section you may find various discontinued products or old models or showroom exhibits,etc. offered until exhaustion of stock at unbelievably low prices. Take advantage of these promotional dreamdeals, as all the other discounts are valid as well….

 

--Further discounts, bonuses, promotions etc.  can be obtained when you become a member and enjoy a privileged treatment. This concerns the 2% area of our e-shop
accessible with a username and password, after registering as a member with us.

The prices are fixed at the moment you make the payment. If you place an order and pay with a card, the payment is simultaneous, so there is no problem. But If you place an order and leave to transfer the payment later on (bank deposit, web-banking etc) , the price for the transaction would be the valid price at the moment you will effectuate the payment. So, please when you  make a transfer payment, always make sure that you have the correct  prices in your order.

In countries outside the EU, the products might be subject to import taxes and duties. These are not included and must be born by the client.

Aiming to offer you faster and better services, to waste less paper, and take more care of the environement, most of e-lucehabitat documentation is send by e-mail, and can be filed in electronic format according to the latest EU directives, and be printed if necessary only. A payment receipt for your purchase will be sent to you electronically and think of the environement before you print it. The same for the invoice.   If the goods are intented for professional use or in any case you need an invoice, you should mention it when filling in the forms while purchasing by submitting all relevant data( Trade name, title, address, profession, VAT No, etc).If you have not done this, but you finally want an invoice you should ask for it before the shipment of goods. After the shipment, an issue of an invoice a posteriori is impossible.