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INTRODUCTION
All these terms apply throughout this whole website, All these terms apply throughout this whole website, communications and transactions, and any of the orderer’s general terms which may deviate from or contradict any of the hereunder terms is not applicable. In any case, any deviation from the herein terms and conditions must have our written consent. In general, the use of this e-shop and any transaction done through it, as well as any communication associated with it, presupposes your unconditional acceptance of all the underlying terms and conditions. Should you not agree with any of the below stated terms, please do not use this web-site.
GENERAL LIABILITY LIMITATION
All information presented throughout this e-shop is based All information presented in each article is taken from manufacturers catalogs, leaflets, pricelists, advertising and promotional material, and consequently are subject to discontinuations, to mistakes or to changes without prior warning. The same is valid for the present text, which can be changed at any time with a new post. Furthermore, given the nature, the volume and complexity of Internet, under any circumstances, including negligence, e-lucehabitat cannot be liable for any damages caused to any visitor/user of its pages, services, choices, advises and contents, as he/she is considered to use this e-shop, following his/hers own initiative and free will and with his/her own responsibility. The contents of this e-shop are offered exactly “as they are” and with no guarantee declared or concluded in any way. The contents and the information in this e-shop are an offer for the visitor/user of this website as well an offer to the community of Internet users, and they cannot in any case be understood as the only valid information and/or advise, they are not obligatory, nor they imply any hidden messages to do or not to do. Should any of the herein stated terms and conditions becomes for any reason, totally or partly, legally invalid, the validity of the rest remains unaffected. The statutory law will replace the invalid term, and as well as will complement any unforeseen loophole, whatsoever. You can copy and save in electronic form or print these terms and conditions for personal use.
ABOUT US and YOU
Who WE are, where you can find us, how you can contact us. luceHabitat PANAGIOTIS MATHIOS Showroom: 4-6 Formionos st 11634 ATHENS (Caravel) GR VAT No 146995333 DOY Byrona GEN.COMMERCIAL REG. No:009474401000 Mo,We,Sa: 10:30-15:30 Tw,Th,Fr: 10:30-20:30 & 17:30-20:30 (local time) EEST Contact: Tel. 0030-210-7258890…91 e-mail: [email protected] You can use Time Converter Zone at www.timeanddate.com for Europe/Athens EEST www .e-lucehabitat.gr is a registered-certified e-shop at the Consumer’s Attorney General Secretariat of GR MINISTRY FOR GROWTH & COMPETITIVENESS,
Whoever visits this e-shop is a potential “client”(customer). Clients are distinguished to: a) CONSUMERS i.e. individual natural persons who buy for their own personal use b) TRADERS-SUPPLIERS i.e. all other types of clients who buy for professional- The distinction is necessary for the potential initiation of the right of renunciation(withdrawal)
LEGAL TRANSACTION-DISCLAIMER
To make a legal transaction you must have legal capacity:
Acting as a consumer, you must have legal capacity ( be over eighteen 18 years old) to be able to make a legal transaction and payment i.e. to purchase from our e-shop. Acting as a trader-supplier, you must have legal authorization to represent a company or organization, in case you pay and buy on the account of a firm or corporation or institution, whatever. E-lucehabitat will not accept any responsibility for any faulty, mistaken or fake data they might be declared while purchasing and paying—since it is impossible to verify their validity when declared-- and will not accept cancelation and refund a transaction, on the grounds that the person who submitted it and made the payment was unauthorized, or underage, but still had access to other people’s bank accounts or cards and mainly access to personal passwords and usernames.
CARD HOLDER'S RESPONSIBILITY
It is the card holder's resposibility to keep cards, confidential
On the other hand, if the card is stolen an immediate acknowledgement to the bank and simultaneous inspection of your card’s account, will stop any transaction on the spot. Furthermore, we don’t really believe that any thief would use a stolen card to risk a purchase over the internet, as the declared consignee’s address will be easily traced by the police.(and we don’t deliver to parcel collect points). So please make sure that you and only you, have access to your cards, and always keep a frequent track on your card’s account for …unexplained queer transactions… Should you discover any peculiar transactions please take all necessary action and notify all involved parties immediately. lucehabitat will not accept any liability for any fraudulent use of your cards or accounts, whatsoever.
CONTRACTUAL RELATIONSHIP-BINDING CONTRACT-ORDER CONFIRMATION
Official languages are Greek or English.
If you decide to buy, your purchase is concluded when you make the payment. At this moment you are placing (accepting and submitting) a binding order. The date you submit the payment is considered to be the purchase date. This concludes your part of the contractual relationship. Upon reception of your order, it will automatically be given an ID number, and it will be acknowledged to you by return e-mail.( yet this is NOT acceptance or an order confirmation). After we have received your payment, we will check availability and accordingly accept your order i.e. conclude our part of the contractual relationship, either by shipping the goods--if ready in stock-- or, --if they must be ordered-- by sending you an e-mail with an order confirmation and other delivery details. Consequently, an order shall be deemed mutually binding, and the contract concluded, only after: a) the deposit and reception of payment have been done along with your acceptance of all conditions described in the present text and b) after we have concluded the contract either by dispatching the goods or by transmitting you a binding order confirmation. In case of foreseen non-availability for long or even inability, for any reason, to deliver you the ordered goods, you will be immediately notified and asked to decide, whether you want to wait or change your order or withdraw, whatever, and if you withdraw we will fully refund you at no cost.
METHODS OF PAYMENT Accepted cards are VISA, VISA ELECTRON, MAESTRO, MASTERCARD or AMERICAN EXPRESS Debit card is any CASH CARD connected with your bank's account, and allows you to make transactions via ATM's instead of cash. The whole amount of your payment will be charged to your account immediately. 2) Payment with deposit, money swift or wire-transfer to our bank account. You may choose among 2 banks: ALPHA BANK & PIRAEUS BANK It is the best and less expensive way to pay. Expense charges are negligible, especially between Eurozone countries, when for SEPA transfers the expenses are SHARED about € 3,00-6,00 for each party for transactions up to €12000,00.
ΙΒΑΝ: GR3701403220322002002006400 SWIFT BIC CODE: CRBAGRAAXXX
IBAN: GR2101721800005180093340546 SWIFT BIC CODE: PIRBGRAA
An order can be submitted by clicking the "BUY" button and following the procedure. Then you will be taken to the shopping cart page where you can see what's in your cart so far.
From the basket page, you can either press "CONTINUE SHOPPING" to go back and add more products to your cart, or you can press "CHECKOUT" to complete the purchase and automatically you will be taken to the market completion page.
Three concrete steps must then be followed:
Step 1: You can select quick Checkout or Member checkout.
If you choose to purchase as a member you have to login or you register in order be a member and enjoy all the benefits which we provide.
In order to join our member club you have to click on "REGISTER" where it will take you to the page where you will have to fill in all the information required to open an account to us.
Then you have to fill all your information which is required and select the country in which you want to receive the goods you ordered.
If you are a company and you want to receive an invoice you have to fill your company's details in the revelant fields.
You can also add some extra comments if you want to give extra information to the Lucehabitat's order department.
If you choose to pay by credit or debit card, you will be automatically transferred to a secure bank page
(with SSL encryption) where you can complete the order, make your payment safely by completing all the required information.
Whatever you declare on this secure page will only be known to the Bank, not to us.The payment details will not be stored by us.
If you choose to pay by bank deposit, you have to choose one of the Banks listed.
Make the transfer through your e-banking system and please send us the copy of the payment by e-mail, indicating the ID number of your order. Step 2: You will be taken to the page where you can verify your data for your order.
If you choose to make a bank deposit please check if the prices of your order are still valid.
Step 3: That's it! Your order is confirmed!
After this step you will receive an automated email notification of your order, which includes your order ID, which you must always refer to, in any case.
If another form of payment agreed it must be respected, otherwise the delayed amount will be charged until full payment.
In any case the ownership of the goods is withheld until the final payment.
PRICES – DISCOUNTS- PROMOTIONS All prices include the legal VAT. Prices do not include bulbs (unless included by the manufacturer). We follow the pricelists of manufacturers. Our prices are more or less discounted depending on each manufacturer pricing policy. For each item you can see two prices: 2% if you exceed the purchase amount of € 1.000,00 (including VAT) 3% if you exceed the purchase amount of € 2.000,00 (including VAT) 4% if you exceed the purchase amount of € 3.000,00 (including VAT) 5% if you exceed the purchase amount of € 5.000,00 (including VAT) 7% if you exceed the purchase amount of € 8.000,00 (including VAT) The above quantity discounts are quite significant if you take into consideration that our e-shop offers some single items exceeding € 8.000,00 !(chandeliers, collector’s items, big luminaires etc.). These discounts are calculated automatically in your basket.
--Free shipping is also offered when you exceed the purchase amount of € 300,00 in Greece, or € 400,00 in most EU and other countries. Please consult the section with the shipping costs details. In any case please contact us directly (e-mail or phone) and we will inform you accordingly.
--Considerably big discounts are offered for products in “Special Offers” area. In that section you may find various discontinued products or old models or showroom exhibits,etc. offered until exhaustion of stock at unbelievably low prices. Take advantage of these promotional dreamdeals, as all the other discounts are valid as well….
--Further discounts, bonuses, promotions etc. can be obtained when you become a member and enjoy a privileged treatment. This concerns the 2% area of our e-shop
In countries outside the EU, the products might be subject to import taxes and duties. These are not included and must be born by the client. Aiming to offer you faster and better services, to waste less paper, and take more care of the environement, most of e-lucehabitat documentation is send by e-mail, and can be filed in electronic format according to the latest EU directives, and be printed if necessary only. A payment receipt for your purchase will be sent to you electronically and think of the environement before you print it. The same for the invoice. If the goods are intented for professional use or in any case you need an invoice, you should mention it when filling in the forms while purchasing by submitting all relevant data( Trade name, title, address, profession, VAT No, etc).If you have not done this, but you finally want an invoice you should ask for it before the shipment of goods. After the shipment, an issue of an invoice a posteriori is impossible.
We deliver according to capabilities and availability, and delivery time is noted on each product page as follows:
1) In Stock 2) 1 to 3 days 3) 2 to 4 weeks 4) 3 to 5 weeks 5) More than 5 weeks 6) Limited Pieces / In Stock * 7) Limited Pieces / On Request ** * It concerns products that are available until stocks are exhausted. ** It concerns products available in manufacture's warehouse until stock exhausted upon request. We use standard courier for up to 30 kgr, and for heavier or bulky packages, conventional road hauliers. We deliver "Door-Door" and in special circumstances (inaccessible areas) "Door-Point" unless you want to cover the extra door-door costs. Delivery times are the dates of receipt of the goods by the carrier and are always INDICATIVE. Depending on their availability, the goods may be: a) ready-made in our warehouses. b) ready-made in the manufacturer's warehouses. c) Not ready for delivery temporarily but expected by the manufacturer's department. d) not ready-manufactured only on request. As already mentioned, the orders are forwarded and the products are shipped after your payment and after it has been credited to our account. Thus, after these and in correspondence with the above availability, the delivery times of the products are marked in each item in our e-shop, as follows: a) In Stock which means that the goods are ready for delivery in our warehouses and can be shipped within 1 to 2 days. b) 1 to 3 days, meaning that the goods are ready to be delivered to the manufacturer's warehouses and can be shipped within 1-3 days. c) 2 to 4 weeks which means that the goods are temporarily in shortage but are expected in the manufacturer's warehouses from the production facilities and can be shipped within 1 to 3 weeks. d) 3 to 5 weeks which means that the goods are temporarily deficient, but they are expected in the manufacturer's warehouses from the production facilities and can be shipped within 3 to 5 weeks. e) More than 5 weeks which means that the goods are not held in stock but produced only on request, so they must be ordered and expected from the production facilities in the manufacturer's warehouse so that they can be shipped within 5 or a fe weeks. The estimated time for production will be notified to you after the manufacturer has been notified. g) Limited Availability (limited pieces) which means that the product is in our warehouse until out of stock and can be delivered immediately or in the warehouse of suppliers and must be ordered and checked availability at the time you place the order. We mainly ship the goods with standard courier services (UPS, DHL, ACS, Gen. Postal, etc.) when their weight (real or volumetric) is up to 30 kgr. For large, bulky and heavy (real or volumetric weight) packages, we can use a local or international forwarder (road haulage company).
Delivery will become a "Door-Point" which means that the goods will be delivered to the closest customer service point of the carrier in the nearest city from where you can pick them up. If you still want a door-to-door delivery, you will have to cover the extra cost. If your address is in an extremely inaccessible area (eg a mountain, a small island etc) we will work out the best way of delivery. Anyway, in such a case, we will always be in touch to discuss the most mutually convenient solution to the issue. If you want an express air express, we can take care of it, and you have to cover all costs. If the carrier does not accept payment of the fare at the destination, we will inform you to advance the fare to our account. The delivery dates displayed in the e-shop or order confirmations - mainly for goods produced on demand (demand) and expected by the manufacturers - are indicative and any delay, under any circumstances, is a reason for claiming damages for any damage form. Date of delivery is the date when the goods will be collected by the courier-carrier to be sent to you. This means that it will take a few days to reach you, about 3-6 days for regular packages and 6-12 days for bulky loads, but in any case it depends on the destination. All goods are shipped, in their original packaging which has been tested for safe international transport. Goods travel on behalf and at the purchaser-recipient risk. Nonetheless, they are insured as described in the following chapter INSURANCE-CLAIMS.
COST OF SHIPPING for deliveries to Greece (GR) is as follows: Albania (AL) - € 60,00
Orders over € 450,00 of Zone 1 are FREE SHIPPING. The shipping cost is automatically calculated at the end (after deduction of all discounts) in your cart. 2) Zone 2 deliveries to Austria (AT), Belgium (BE), France (FR), Denmark (DK), Czech Republic (CZ), Estonia (EE) United Kingdom
(UK) (England, Scotland, Ireland, Wales) Ireland (IE) Italy (IT),
Spain (ES), Latvia (LV), Lithuania (LT), Luxembourg (LU),
Monaco (MC), the Netherlands (NL), Hungary (HU)
Poland (PL), Portugal (PT), Romania (RO) Slovakia (SK),
Slovenia (SI), Sweden (SE), Finland (FI), - € 69,00
Orders over €450,00 of Zone 2 are FREE SHIPPING. The shipping cost is automatically calculated at the end (after deduction of all discounts) in your cart. 3) Zone 3 deliveries to Bosnia and Herzegovina (BA), Gibraltar (GI), Switzerland (CH), Iceland (IS), Canary Islands (IC), Kosovo (RS),
Croatia (HR), Belarus (BY), Liechtenstein (LI), Channel
Islands (GC + JE), Madeira (PT), Malta (MT), Montenegro (ME),
Moldova (MD), Norway (NO), Ukraine (UA), San Marino (SM),
Serbia (RS), Turkey (TR), Fyrom (MK) - € 85,00
Orders over € 450,00 of Zone 3 are FREE SHIPPING. The shipping cost is automatically calculated at the end (after deduction of all discounts) in your cart. 4) Zone 4 deliveries to the Azores (PT), Egypt (EG), Andorra (AD), Gaza West Bank (PS), Georgia (GE), Grenada (GD), Greenland (GL),
United Arab Emirates (AE), Jordan (JO) Iraq (IQ) Iran (IR)
Israel (IL), Qatar (QA), Kuwait (KW), Lebanon (LB), Bahrain (BH),
Oman (OM), Russia (RU), Saudi Arabia (SA), Syria (SY),
Yemen, Faroe Islands (FO) - € 110,00
The shipping cost is automatically calculated at the end (after deduction of all discounts) in your cart. 5) Zone 5 deliveries to US (US), Canada (CA) - € 180,00 The shipping cost is automatically calculated at the end (after deduction of all discounts) in your cart. 6) Zone 6 deliveries to all other (other) countries of Europe-America- -Austria-Africa-Australia-Oceania - to be adviced
Please contact us at [email protected] in order to inform you about the shipping cost of zone 6 orders. CAUTION: Shipments to third countries (outside the EU) may involve additional taxes or duties to be paid by the customer. Please consult your local Customs Authorities. LIMITATIONS: Loads for Bahrain, Israel, Lebanon, Madagascar, Saudi Arabia, Singapore, Turkey may be stopped and held at Customs upon importation.
INSURANCE-CLAIMS
a) TAKE SOME SNAPSHOT PICTURES WITH YOUR MOBILE OR CAMERA. (Take shots including the lamp and the packaging in the same picture, as well as some detail pictures of the part that has been damaged) Without pictures we will not accept any damage claim. b) Open the parcels, in the presence of the delivering courier agent, and examine to make sure that there are not obvious damages at first sight. If there are REFUSE to accept the goods and notify us immediately by e-mail sending the pictures as well. If everything looks OK at first sight, you may accept the goods but to make sure that you won’t detect any hidden damages later, make a saving clause, i.e. do the following c) c) WRITE above your signature on the transporter’s delivery receipt, that you are “receiving under the reservation to examine the integrity of its contents because the parcel is damaged” and keep a copy to send us by e-mail or post. You must then immediately examine the luminaire thoroughly and if you find out any defects or breakages or scratches caused in transit, you must notify us by e-mail to
WARRANTY Goods are covered by two (2) years guarantee
The guarantee does not cover and we will not be liable for:
WARRANTY DISCLAIMER
The manufacturers and our company disclaim any warranty
No manufacturer neither our company will accept any warranty claim or responsibility for any failures, damages or losses to objects or persons, deriving from a poor, wrong or improper use or installation or assembly of a product, or mishandling, negligence or tampering. All fixtures must be used for the purpose they have been produced for, and installed only by qualified personnel in the indicated proper way described in the included instructions sheet. i.e. a wall sconce is meant for the wall and should never be installed on the ceiling, or a floor luminaire should be always be free standing and never ,,,fixed on the ceiling, and a ceiling fan should never be placed on the wall. No matter how decorative or innovative it might seem, always bear in mind that luminaires are electric devices at 220V and emit high temperatures. Do not try to invent your own way to install or assemble a fixture. Just look in the instructions sheet. All necessary actions are displayed in sketches and pictures so you don’t even have to read….So please be careful, any improper or incorrect use may cause damages, fire or injuries… And unfortunately, some times the damage can be irreversible….. You have acquired this masterpiece to be happy.. Please keep it that way…. All companies retain the right to change and improve the specifications, features and characteristics of any of their products, including their catalogs and price-lists, without any prior warning.
RIGHT OF WITHDRAWAL
We follow European and Greek legislation.
As a consumer only, you have the right to withdraw (cancel) your order within fourteen (14) calendar days of the date of purchase of the products (not delivering them at your place).
All the products presented on our website are manufactured upon your order by foreign companies.Your cooperation with our company constitutes acceptance of the terms of use of luceHabitat.
After this period the order is irrevocable. If it involves a refund, it should only be done with our consent.
Please read the details below as well as our Return Policy.
Our company complies with European and Greek laws (Directive 2000/31 / EC, Directive 97/7 / EC, Presidential Decree 131/2003, guidelines of the Consumer General) governing the rights of consumers,
e-commerce, remote contracts and online transactions. According to them, the customer has the right to withdraw (resign, withdraw from order) within fourteen (14) days of purchase, without questions. This is called a "cooling-off" period. During this time, if you change your mind, you can send us an e-mail at info@e-lucehabitat.gr with your intention to withdraw from the order, stating the order ID and a copy of it of your transaction (credit card or wire transfer) if you have already made the payment.
Please also mention the IBAN of your bank account and the SWIFT code.
We will review your request to see if it complies with the terms and conditions governing luceHabitat's withdrawals and returns policy, and we will notify you by email whether it has been approved (accepted) or not.
More details:
SPECIAL ORDERS & OFFERS a) The "Special Orders" as explained below, are marked on each product page with the corresponding word marking and their order is irrevocable.
Not all luminaires are in stock, even by the manufacturers. Many luminaires are only produced when requested, which makes them, by nature, considered "special orders" or personalized constructions.
Although these models appear in the catalogs of the companies, they are not kept in stock and available at the moment, due to their complexity, the difficulty in their construction, their high price, their slow traffic speed, the wide variety of colors and sizes, the large their volume, etc. and are produced only after a customer requests them.
Also, some companies keep in stock semi-finished or spare parts of the products and only when they are ordered do they proceed with painting, assembly, final finishing, packaging and shipping. Products of this kind are indicative lighting systems, special lighting, all kinds of handmade chandeliers, objects made of blown crystal, furniture, fiber optics, special colors, industrial lighting, specially designed orders, special devices LED etc.). These orders concerning goods that are made only on demand, ie after a relevant order, are considered and are "special orders". All these orders are irrevocable (without the right of withdrawal) strictly after the date of confirmation of the order. However, we will make sure that the order confirmation is sent to you at least seven (7) days after you have made the payment, since there is time until they are sent. We have included them in our e-shop simply to give you the opportunity to choose from a wide variety, and especially the opportunity to obtain high value luminaires at extremely affordable prices. On the other hand, we hope it is understandable that it is not at all easy (not to say impossible), to start the production of a special item and suddenly have to stop, or worse in the end to remain as a stock ...
b) "Special Offers" are luminaires that are no longer in the manufacturer's production and their order is irrevocable.
These luminaires are available at special prices (even below cost) until stock runs out.
These luminaires are included in the "Special Offers" category on our website.
These luminaires are stored in our warehouses or of the respective supplier while samples of them are displayed in our showroom.
For the specific products there is no right of withdrawal and they are not returned.
RETURNS-REFUND POLICY
The consumer has to have a period of 14 calendar days to exercise the right of withdrawal. This deadline applies to all Member States of the European Union.
The 14-day period starts from the day of receipt of the goods by the consumer.
The supplier has to repay any payment, including transport and delivery, within 14 days of being informed of the cancellation of the consumer.
In case of a refund, the supplier is obliged to return the money in the same way you took them.
The Return of product is within 14 days of exercising the right of withdrawal, which practically means that the consumer has at his disposal 14 days to indicate that it wishes to withdraw and another 14 days to return the goods.
The consumer shall bear only the direct cost of returning goods.
Any Return is accepted only in original (external & internal) and undamaged packaging.
Please read carefully the details below and follow the instructions.
Refunds are distinguished by reason, customers, and the costs involved, as follows:
ALL CLIENTS
A) defective goods covered by guarantee (not return costs)
B) discordant with the order, apostalthenta accidentally (no fees refund)
C) Ground damage in transport duly insured (no fees refund)
D) for service to be repaired (expense reimbursement)
RETAIL CUSTOMERS ONLY
E) the right of withdrawal, change of mind (expense the cost of returning)
All refunds apply, be accepted and can only be made down under (cumulative) ALL of the following conditions:
1) If (E)-withdrawal-only apply to individuals (B2C) consumers (not business (B2B), traders, etc.)
2) If (E)-retraction force when related items kept in stock, often sold items etc. (no special orders)
3) The product is intact (except for damages during transport), not installed and in all respects unused.
4) The product is in its original (external and internal) packaging, which is intact (except for damage in transit)
5) The consumer will cover all directly attributable costs of returning (if any).
Non-compliance with any of the above conditions, the return will not be accepted. Please see below, read and follow the instructions for returns. Any return for any reason even for defective items covered under warranty, wrong shipment or damage caused during transport and delivery can take place.
Since it is not fair for us to incur unexpected costs, because you changed your mind, the consumer must bear all associated costs of return. (eg transport, supply or bank card, insurance, etc.) which in any case can not exceed 12% of the total value of returned goods.
The right of withdrawal (resignation) can not be brought in replacement of another cause if the consumer has failed to exercise a prior claim and recourse to rescission (NOT announcing losses in transit within 72 hours of receipt of goods) .
All other customers professionals, construction companies, businesses, merchants, corporate clients etc. who buy for business purposes are excluded and the right of withdrawal (resignation) is not applicable to them.
Furthermore, any return for any reason must be in the original packaging of the product including inner packaging and accompanying documents being included. No returns will be accepted (even defective items covered under warranty) if not returned within the full (internal and external) packaging. This is very important because it is the only way we can and we also return those goods manufacturers.
So, please when you receive an item, do not dispose or destroy the package, at least for the first 72 hours, you can raise a claim of defect or damage. In fact you have to keep forever, does need to load the goods for any reason safely.
Important when receiving the parcel, please check if everything is okay. If you notice any signs of distortion packaging or mishandling, you should take all necessary steps outlined in Section-INSURANCE CLAIMS REQUIREMENTS. Please read and act accordingly, otherwise you will not be reimbursed.
We will deny any liability and any refund if you do not do so in this manner, and therefore, the insurance company rejected the claim as time-barred.
PRIVACY POLICY (Protection of your personal data)
Your personal data will never be given, sold, leased, rented, published, released or transmitted in any form, to any third party, for any reason, unless this is mandatory and enforced by Law and Authorities. Only the consignee’s name, delivery address and contact telephone number, will be given to the carrier in order to carry out the delivery of the goods you have bought. When you make the payment with a debit, credit or prepaid card, we never have access and knowledge of your personal financial data, as you are transmitting these, not to us but--through a separate secure page using SSL encryption-- only to the mediating bank or financial institution, which are making the identity and solvency checks and processing the transfer of money. When subscribing for our newsletter or a bonus offer, your name and e-mail address will be used with your approval, only for our own communicative, promotional, informative, marketing and advertising purposes, until you unsubscribe from it. We hate spam more than you do, so be sure ,that you will receive only significant messages and information.
Our website uses Google Analytics operated by Google Inc. Google Analytics use “cookies” i.e. text files stored on visitors computers to collect information, evaluate and provide reports on traffic flows, on how our website is used and the internet too. By using this website, you consent for processing your personal information by Google according to the way and for the purpose just explained. After all, this is already done every time you use Google search. Should you want to prevent the installation of cookies, you must adjust your browser software accordingly. That is configure your browser to reject a cookie, or alert you when a cookie is being installed. You can find information on how to do this within the “Help” area of your browser or in many main browsers websites like http://support.mozilla.com or www.microsoft.com/ie etc. or seek advise from a computer specialist.
All our staff, colleagues and cooperators, may have access to your personal data, on a strict “need to know“ basis only and are contractually obliged to protect the confidentiality of your personal information. Your customer or member account can only be accessed by your personal username and password. Please take care to keep your personal access info confidential and close your browser after ending a session with us. You can always review, change, correct or delete your personal data, at any time and at no cost, by sending us an e-mail to [email protected] The user/member understands and accepts that he/she has not be granted any right (it is prohibited) to copy, reproduce, sell, resell, or/and trade and gain commercial advantages in any way, in whole or in part of the content of the site e-lucehabitat, and any violation of this restriction will be prosecuted accordingly. JURISDICTION As stated in the introduction, we are a client-centered (oriented to client’s satisfaction) company and it is our basic principle to carry out any cooperation with you, always within a framework of good faith and reciprocity. Competent are the courts of Athens Greece and the Greek Law ... in the most improbable case that we will not be able to resolve any difference between us, within the framework of mutual respect and goodwill
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